Atlas Holdings Knowledge Base

Support centre

Everything you need to get started, troubleshoot, or learn more.

Backups & recovery

Continuous backups with point-in-time restore for the last 30 days.

Regional data residency

Pin customer data to EU, US or APAC regions to meet local requirements.

SDKs and CLI

Tooling for JavaScript, Python, Go and a scriptable command line.

Open APIs

REST and webhook APIs, fully versioned, with first-party client libraries.

Customer success

Dedicated onboarding and a named contact for every paid plan.

Common questions

Where is customer data stored?

You can choose between EU, US and APAC regions during account setup. Data is encrypted in transit and at rest.

Can I export my data at any time?

Yes. A self-service export delivers a portable archive in standard formats. There is no lock-in.

Which compliance certifications do you hold?

SOC 2 Type II, ISO 27001 and GDPR. Reports are available under NDA from the trust centre.

How is pricing structured?

Plans are billed per active user, per month, with annual discounts. Volume pricing is available from 250 seats.

Still have questions? Get in touch.
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